The National Transport and Safety Authority (NTSA) has directed all motorists and institutions that utilize their services such as car dealers, insurance companies, companies, embassies etc. to validate their E-Citizen accounts ahead of the migration of its services to the platform. This will enable them be able to access NTSA services on E-Citizen.
In a statement, the authority said this is in line with the directive to migrate all government services to the E-Citizen platform.
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“NTSA is diligently progressing to onboard all its services to the platform. This move aims to centralize access to services through a unified portal, thereby enhancing service delivery to motor vehicle owners and other stakeholders,” the statement read.
To facilitate the transition, the authority said the TIMS portal will be shut down from Friday, December 29, 2023 midnight to Monday, January 1, 2024 midnight.
“During this period, all NTSA online service access will be integrated with E-Citizen platform single sign on in preparation for the Go-live on Tuesday, 2nd January 2024.”
“All clients with pending transactions on the TIMS platform are therefore required to complete their application by Friday 15th December 2023 to avoid any inconveniences. From Tuesday, 2nd January 2024, only E-Citizen login credentials (username and Password) shall be used to access NTSA services.”
Here is the statement:
