Which car insurance company do you swear by? We set out to answer that by engaging car owners on their experiences with different car insurance companies in Kenya. We then came up with the 5 best ones.
These insurance companies are known for fast and straightforward way they process claims, as well as excellent customer support they offer.
CIC Insurance
Part of the CIC Group, CIC Insurance has a strong presence in major towns in Kenya as well as the greater East Africa region. The provider offers comprehensive, third-party and third-party fire and theft car insurance policies. The policies are available for both private and commercial cars. Some of the benefits that come with CIC insurance covers are roadside assistance and towing, emergency medical treatment and windscreen damages.
Speedy and transparent handling of claims are the main reasons customers prefer them. Their customers also speak highly of their customer service.
Check out their website: https://ke.cicinsurancegroup.com/
Britam Insurance
Britam Insurance is part of Britam Holdings and has major presence in major towns in Kenya. They offer comprehensive, third-party and third-party fire and theft covers for both private and commercial cars. Their motor vehicle insurance products come with benefits such as free roadside rescue, cover against windscreen damages and damages incurred when the car is in the garage.
Their claims handling process has been described as straightforward and swift with excellent customer service.
Check out their website: https://ke.britam.com/
APA Insurance
APA Insurance is the result of the merger between Apollo Insurance and Pan Africa Insurance. It is part of Apollo Investment and became Kenya’s first locally owned insurance company in Kenya when it was established in the 70s. Like the others, APA also offers comprehensive, third-party and third-party fire and theft covers to both private and commercial cars.
A well-organised claims handling process, extensive service network and excellent customer service are key reasons customers prefer them.
Check out their website: https://www.apainsurance.org/
Jubilee Insurance
Jubilee Insurance is the largest medical, general and life insurance company in Kenya and the region. It offers comprehensive, third party and third-party fire and theft covers for both private and commercial vehicles. Their motor vehicle insurance policies come with benefits such as free vehicle valuation, towing services and disability cover.
Customers are happy with their claims handling process which is described as straightforward and fast as well as their customer service.
Check out their website: https://jubileeinsurance.com/ke/
Heritage Insurance
A member of Liberty Holdings and one of the oldest insurance companies in Kenya, Heritage Insurance traces its origins back to the beginning of the 20th century. They offer comprehensive, third-party and third-party fire and theft covers to both private and commercial cars. The insurer has received several awards as one of the best insurance companies in Kenya.
Straightforward claims-handling process, excellent customer service and swift service delivery are some of the reasons customers prefer them.
Check out their website: https://www.heritageinsurance.co.ke/
Click here to take part in our poll on best car insurance companies in Kenya.
